Solutions for process requirements...

Solutions

ObjectGears brings solutions for a number of areas:

 

Configuration management

Configuration items, their dependencies and relations to projects, incidents, knowledge base......

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Incident and Problem management

Restoration after interrupted or deteriorated services and root cause analysis......

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Knowledge management

Sharing knowledge among individuals and teams, relation to configuration items, information available at the right time......

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Financial management

Which services cost most and why? Where are the biggest opportunities for increasing service effectiveness?.....

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Request fulfilment

Standard catalogue requests with a defined approval process and delivery time......

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Change management

Change requests, their assessment, authorization, prioritization, subsequent testing and deployment......

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Test management

Organization of the testing process, test scenatios, reporting bugs revealed during testing......

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Release management

Releasing changes into the production, ensuring completeness of deployed components and their compatibility......

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Service catalogue

Services provided to customers with relation to supported processes, used configuration items......

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Easy Task

Simple and effective task recording, notifications, priorities, link to projects......

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Project management

Project ideas, project planning, resources planning, roadmap of financial and manday resources......

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Programme & portfolio

Prioritization of organization objectives and strategic management of programme initiatives......

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Solver tasks prioritization

Clear solver priorities over the whole set of tasks: incidents, catalogue requests, project tasks etc......

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Master Data Management

Managing critical business data, so called single source of truth, integration with other systems etc......

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Besides above stated ready to use solutions we are able to develop new applications on ObjectGears platform according to customer needs. ObjectGears benefits consist also in the fact that customer itself is able to modify the solution or create a completely new one or use a partner for it. Customer is therefore independent from the software vendor. There is no vendor lock-in, when the only one who is able to modify the system is the solution vendor.Take a look why ObjectGears and what benefits it brings against other solutions.

 

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